What information needs to be in your business plan? What is
the order of information that will make the most sense to lenders and
investors? You can answer these questions with the business plan outlines
provided below.
What are the standard elements of a business plan? If you do
need a standard business plan to seek funding — as opposed to a plan-as-you-go
approach for running your business, which I describe below — there are
predictable contents of a standard business plan outline?
For example, a business plan normally starts with an
Executive Summary, which should be concise and interesting. People almost
always expect to see sections covering the Company, the Market, the Product,
the Management Team, Strategy, Implementation, and Financial Analysis. The
precise business plan format can vary.
Is the order important? If you have the main components, the
order doesn’t matter that much, but here’s the sequence I suggest for a
business plan. I have provided two outlines, one simple and the other more
detailed.
Simple business plan outline
Executive Summary: Write this last.
It’s just a page or two of highlights.
Company Description: Legal
establishment, history, start-up plans, etc.
Product or Service: Describe what
you’re selling. Focus on customer benefits.
Market Analysis: You need to know
your market, customer needs, where they are, how to reach them, etc.
Strategy and Implementation: Be
specific. Include management responsibilities with dates and budgets. Make sure
you can track results.
Web Plan Summary: For e-commerce,
include discussion of website, development costs, operations, sales and
marketing strategies.
Management Team: Describe the
organization and the key management team members.
Financial Analysis: Make sure to
include at the very least your projected Profit and Loss and Cash Flow tables.
Build your plan, and then organize it. I don’t recommend
developing the plan in the same order you present it as a finished document.
For example, although the Executive Summary obviously comes as the first section
of a business plan, I recommend writing it after everything else is done. It
will appear first, but you write it last.
Standard tables and charts
There are also some business tables and charts that are
normally expected in a standard business plan.
Cash flow is the single most important numerical analysis in
a plan, and should never be missing. Most plans will also have Sales Forecast
and Profit and Loss statements. I believe they should also have separate
Personnel listings, projected Balance Sheet, projected Business Ratios, and
Market Analysis tables.
I also believe that every plan should include bar charts and
pie charts to illustrate the numbers.
Expanded business plan outline
Here’s an expanded full business plan outline, with details
you might want to include in your own business plan.
1.0 Executive Summary
1.1 Objectives
1.2 Mission
1.3 Keys to Success
2.0 Company Summary
2.1 Company Ownership
2.2 Company History
(for ongoing companies) or Start-up Plan (for new companies)
2.3 Company Locations
and Facilities
3.0 Products and Services
3.1 Product and
Service Description
3.2 Competitive
Comparison
3.3 Sales Literature
3.4 Sourcing and
Fulfillment
3.5 Technology
3.6 Future Products
and Services
4.0 Market Analysis Summary
4.1 Market
Segmentation
4.2 Target Market
Segment Strategy
4.2.1 Market Needs
4.2.2 Market Trends
4.2.3 Market Growth
4.3 Industry Analysis
4.3.1 Industry
Participants
4.3.2 Distribution
Patterns
4.3.3 Competition and
Buying Patterns
4.3.4 Main Competitors
5.0 Strategy and Implementation Summary
5.1 Strategy Pyramids
5.2 Value Proposition
5.3 Competitive Edge
5.4 Marketing Strategy
5.4.1 Positioning
Statements
5.4.2 Pricing Strategy
5.4.3 Promotion
Strategy
5.4.4 Distribution
Patterns
5.4.5 Marketing
Programs
5.5 Sales Strategy
5.5.1 Sales Forecast
5.5.2 Sales Programs
5.6 Strategic
Alliances
5.7 Milestones
6.0 Web Plan Summary
6.1 Website Marketing
Strategy
6.2 Development
Requirements
7.0 Management Summary
7.1 Organizational
Structure
7.2 Management Team
7.3 Management Team
Gaps
7.4 Personnel Plan
8.0 Financial Plan
8.1 Important
Assumptions
8.2 Key Financial
Indicators
8.3 Break-even
Analysis
8.4 Projected Profit
and Loss
8.5 Projected Cash
Flow
8.6 Projected Balance
Sheet
8.7 Business Ratios
8.8 Long-term Plan
Business plan outline advice
Size your business plan to fit your business. Remember that
your business plan should be only as big as what you need to run your business.
While everybody should have planning to help run a business, not everyone needs
to develop a complete formal business plan suitable for submitting to a
potential investor, or bank, or venture contest. So don’t include outline
points just because they are on a big list somewhere, or on this list, unless
you’re developing a standard business plan that you’ll be showing to somebody
else who expects a standard business plan.
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