Sunday, 18 May 2014

BUSINESS EDUCATION SKILLS AND THE STAFF JOB PERFORMANCE IN GOVERNMENT ESTABLISHMENT IN CALABAR URBAN

CHAPTER ONE

1.1      Background of the Study
Business education skills has been defined in several ways, most of which highlighting its vocational nature. Herrick (2000) defined business education skills as that form of instruction that both directly and indirectly prepares the businessmen for his calling, while Harms and Streh,(2005) considered business education skills as the total activity which is planned, organized and developed in favour of the preparation of youth for responsible economic participation in the country. Business education like other manpower training programmes is usually designed with the primary purpose of upgrading skills or providing citizens with the necessary skills required to obtain gainful employment, that is why Robert, (1999) defined business education as a programme designed to develop special competencies in marketable business skills and techniques. Also Osmua, (2009) in supporting Robert, "stated that business education is that part of education field which deals with business experiences both for specialized occupation uses and for general uses. Business education, of recent, has developed into more complex kind of learning which required the knowledge of other subjects. It is more complex with increase in technology and computerized society; a professional must equip himself with all forms of skill to be able to fit in our competitive business environment.
         Moreover, Okab, (1999) defined business education as "education for and about business". He went further to explain that business education is that aspect of vocational education which provides instruction and preparation for office occupations such as accountant, manager, marketer, secretary, shorthand, typist or stenographer and bookkeeper, is education for business. On the other hand, the aspect of education which provide knowledge and understanding of the economic, financial, marketing, accounting, management system and other branches of business endeavour is education about business. In other words education about business prepares students to function intelligently as consumers and citizens in a business economy. The major objective of business is to create good relation with the customers and be able to satisfy their needs.
The following are some the major skills in business education:
i.      Accounting skill
ii.     Managerial skill
iii.    Marketing skill
   However, Job performance is the performance of the duties prescribed by law and is a consequence of human activities on the tasks of the work. Another definition of performance is the efficiency and effectiveness of the duties of the job. This definition means that the efficiency and effectiveness of the resource is to be used to achieve a predetermined level (Hejazi, 2004). In this research, the performance of assigning duties and responsibilities to employees with job performance is considered. Performance is viewed as the implementation of an action or one’s ability. Good performance is also related with achieving the quality, quantity, dependability and creativity. Employee performance is considered as the measures of the quality of human capital which is held by the organization. According to Churchill, (1987), the determinants of performance are personal, organizational, environmental, motivation, skill level, aptitudes and role perceptions. The quality of employees is the important influence on performance. Naturally, who possesses a high skill level will succeed i.e. a person with high skills in job knowledge (unique skills, intelligence and work methods) will succeed in his task/job. To the government, employees’ job performance is very important because it will reflect the government performance. Job performance becomes the most important focus of administrators and academicians because the performance level will deteriorate if the level of skill of employee drops.  Employee is believed to be the “backbone” of the state government services with imperative role of ensuring that government policies and programs in the new era of National development are implemented effectively and efficiently. As a matter of fact, most establishment including state government are face with a crucial question of what factors influence employee performance and inadequate empirical information that might guide their efforts in enhancing overall job performance among employees.
         In view of evaluating employee job performance at the work place, therefore, it is of interest the researcher to conduct a study to examine the relationships between the skill levels of employee and job performance. Comprehensive examinations into the possible factors that can predict employee skill level in government establishment are imperative in this study. Firstly, the skills of employees are significant in public services because this factor will help the government to extend the services. However, one of the most important duties of supervisors is performance evaluation, and performance review evaluation of staff, and their competence ratings. Therefore, the ultimate goal of evaluating the performance, efficiency and effectiveness of the organization is to improve the performance of the employees. For most organizations, the process of evaluating an active management is employed by the direct and supervisor.
         The teacher acquires the skills in business education and effectively orients these skills to the students. These lead to the students’ effective acquisition of skills and positively affect their well-being as individuals in their families in particular and the nation at large, thus addressing the nation’s sustainable development positively. These aspects of branches call for many career opportunities in Business Education such as retailing, wholesaling, word processing, record keeping, preparation of financial report, auditing, consultancy services, advertising and public relation among others. All these recommended business education as a vital tool for entrepreneurship. It is primarily concerned with assisting the individual to be useful and as well as improving his/herself in the business world which will in turn lead to the improvement of the society at large. All these depend on how effective business education curriculum is implemented by the business educators.

1.2 Statement of the Problem
Lack of business education skills can impose serious constraint in the quality of staff and job performance. This will result to lack of efficient and effective staff in an organization which will in turn affect staff performance negatively. The effect of this increasing trend of poor performance of staff therefore remains unknown, and thus a need for this study.
      However, this study would also consider the problem encountered in acquiring business education skills such as managerial skills, accounting skills and marketing skills.

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